tqa

Total Quality Auditing® Course # 12 – Total Quality Auditing in Summary and Tips for Future Application

Overview: Only 10% of Internal Auditors I have surveyed think they are proactively improving future processes at their organization. Only 7% of Internal

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Total Quality Auditing® Course # 11 – Leadership: The Respected Auditor

Overview: “A leader is one who is the anchor in the midst of life’s storms.” – Austin Harrison. Organizations today face many new and “old hat” challenges

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Total Quality Auditing® Course # 10 – Leadership: The Gritty Auditor

Overview: What seems like an eternity ago, I received a book in the mail entitled GRIT: The Power of Passion and Perseverance, by Angela Duckworth. It was

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Total Quality Auditing® Course #9 – Leadership: The Ethical Auditor

Overview: Ethics. Integrity. Morals. Values. Trust. Truth. Honesty. We all have our own personal thoughts on what each of these terms mean. We all have

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Total Quality Auditing® Course #8 – Balance: The Consulting Work That Matters

Overview: The Institute of Internal Auditors (IIA) recognizes the need to balance traditional assurance functions with consulting by stating, “Internal

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Total Quality Auditing® Course #7 – Risk: The REAL Risks that Matter

Overview: We have all heard the terminology the “three lines of defense.” Every organization may be at different maturity levels when it comes to their

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Total Quality Auditing® Course #6: Lean… Internal Audit Techniques

Overview: Successful organizations over the last several decades have proven the effectiveness of lean concepts and techniques. No longer do we focus on

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Total Quality Auditing® Course #5: Feedback… on Your Internal Audit Function

Overview: The principle objective of most organizations is to satisfy customers – both internal and external. To satisfy ALL stakeholders. So I ask, how do

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Total Quality Auditing® Course #4: Feedback… Inside and Outside of Your Engagements

Overview: The general rule is that someone, somewhere, knows there is a problem and they know it long before an Internal Auditor is going to find it. The

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Total Quality Auditing® Course #3: Standards… of Conduct at Your Organization

Overview: All organizations are not equal. There are different strategies and objectives, products and services, industry practices, geography, and

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